Track Your Order
Track Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package in real time.
How to Track Your Order
- Check your email – Look for a shipping confirmation email from Velora. It will contain your tracking number and carrier information.
- Visit the carrier's website – Use the tracking number provided to check the status of your delivery directly on the carrier's tracking page.
- Allow time for updates – Tracking information may take up to 24 hours to appear after your order has been dispatched.
Estimated Delivery Times
- Europe: 5–10 business days
- International: 10–20 business days
Haven't Received Your Tracking Email?
Please check your spam or junk folder first. If you still can't find it, feel free to contact us at gspy28210@gmail.com with your order number and we will look into it for you.
Need Further Help?
If your tracking shows no movement for more than 5 business days, or if your package appears to be lost, please don't hesitate to reach out to our support team at gspy28210@gmail.com. We respond within 12–24 hours, Monday to Friday, 10:00–18:00.